· ANNUAL SUBSCRIPTIONRoadside help 24/7, all year long
One payment a year covers Sanad roadside assistance — plus discount coupons and member-only deals.
- Sanad roadside assistance
- Discount coupons
- Free parts quotations & delivery
Subscribe right here on this page, or through the app — whichever suits you.
What’s included
- TowingWe tow your vehicle to the nearest service center anywhere in Kuwait.
- Battery jump-startDead battery? We jump-start it on the spot, fast and safe.
- Flat tirePunctured or flat? We change to your spare wherever you are.
- Out of fuelWe deliver fuel to you so you can keep moving to the nearest station.
- Car lockoutLocked your keys inside? Our team gets you back in safely.
- Discount couponsDiscount codes to use across Sparts services.
- Free parts quotations & deliveryRequest quotes and get parts delivered — on us.
- Exclusive offers & dealsMember-only pricing from garages & suppliers.
What happens next
- Pay securely with KNET, card, Apple Pay or Google Pay.
- Add your car(s) and delivery address on the confirmation page — we post a QR sticker for each car.
- Sanad is activated within up to 3 business days. Sign in to the Sparts app with the same mobile number to use your coupons.
Frequently asked questions
Can I use the subscription for more than one car?
Yes, with the Family plan. Individual covers 1 car; Family covers up to 4 cars.
Does Sanad cover all car models and years?
Yes, Sanad covers all cars, but coverage varies by manufacturing year: Cars up to 10 years old from the current year: include unlimited towing during the subscription period. Cars older than 10 years: include towing 4 times only during the subscription year. Example: A 2016 model: eligible for unlimited towing. A 2015 model and earlier: eligible for towing 4 times during the subscription year.
How do I request the service?
Through: • The Sparts app • WhatsApp • Direct call and our team coordinates with you directly.
Is the service 24 hours?
Yes, the emergency service operates 24/7, subject to provider availability and location.
More questions (14)
How do the gifts and coupons work?
After subscribing you receive coupons and benefits inside the Sparts app according to your plan and current offers.
So if my battery dies, what do I pay?
If you only need a "battery jump-start," the service is included. But if the battery itself is dead and needs replacing, Sparts can arrange a battery replacement through our approved service providers.
What if I get a flat tire?
If you have a ready spare in the car, it is changed under the subscription. If you do not have a spare, or the tire needs an external change/repair, only the cost of the tire or repair is charged.
What if I run out of fuel?
We bring you an emergency amount of fuel to help you reach the nearest station. The cost of the fuel itself may be charged depending on the quantity and provider.
What if the car needs a tow?
Towing is included according to the number of times specified in your plan and its terms, and is limited to once per day per car.
What if the door locks with the key inside?
Door-opening is included if it requires no damage or programming. If a new key or programming is needed, the extra cost is charged.
Is the service available across all of Kuwait?
Yes, we aim to provide the service across all areas of Kuwait, but arrival time varies by area, traffic and provider availability.
How long is the arrival time?
It depends on your location, traffic and provider availability, but we try to dispatch the nearest provider as quickly as possible.
What can I use the discount coupons on?
You can use them on multiple services within the app, such as: • Car wash • Maintenance • Home services • Spare parts • Other services in the app
Do the coupons convert to cash?
No, coupons are for use within Sparts app services only and cannot be converted to cash.
If I don’t use the coupons, do they roll over to next year?
No, coupons and offers apply only within the current subscription period.
If I sell the car, does the subscription go away?
The subscription is tied to the account and the registered car according to the plan terms.
Why are your prices cheaper than some companies?
Because Sparts is a platform that connects you directly with service providers and offers extra deals and benefits in the app — not just a towing service.
What’s the difference between you and traditional assistance companies?
Sparts is not just a roadside service. Sparts is a complete automotive services ecosystem: • Roadside assistance • Maintenance • Car wash • Spare parts • Offers and coupons • Order tracking • Multiple services in one app